LAURA DAIN M.A. HONS (OXON)
soft skills with hard edge results
Independent soft skills training and consulting for private and public sector since 1992
Customised solutions and training to suit your organisation’s specific needs
• Looking for excellent soft skills training for your staff?
• Facing a tricky challenge with your team?
• Want your staff to deliver an excellent service in tough times?
• Need to lick your team into shape?
Soft skills with hard edge results
Soft skills are essential practical business skills for professionals in any workplace - particularly important at a time when we all need to do more with less by increasing quality as well as productivity. They include a range of self-management and people-management skills:
• communicating
• problem solving
• delegating
• planning and organising
• conflict management
• managing people
• handling stress
• presenting ideas
• meeting deadlines
– all the non-technical skills every business and organisation needs to work effectively. An excellent soft skill-set delivers hard edge results, with people working more efficiently, effectively and proactively.
Get the best out of your people
Good communication and self management skills add real practical value to any team and organisation. Without them the work suffers - with wasted time and resources, missed deadlines, lack of team spirit, disorganisation, stress, conflict etc. Few people have all these skills naturally and most people need to develop and hone them over time. Indeed, continuing professional development (CPD) processes regularly flag up soft skills as key areas for attention - learning to handle people, solve problems, cope with conflicts, manage change etc are all common daily challenges and I can help you, your team or your organisation to do these things really well.
Can you afford not to?
• Check out consulting for the different ways
I can help you
• See the range of sample courses- choose
any elements you want to mix and match
• contact me to create your perfect
customised solutions
Why choose Laura Dain?
• free initial consultation
• 18 years successful freelance
track record
• experienced, knowledgeable
consultant
• confidential, supportive,
constructive advice
• guaranteed competitive rates
• quality customised delivery
• regular return clients
• focus on workplace results
• friendly, practical, effective training and advice
Now go to consulting
Now go to courses
Now go to testimonials
Struggling to manage?
We all know how tough today's workplace can be. Managing yourself (and your workload) as well as dealing with others in these difficult times can be a real ongoing challenge. Tighter budgets, reduced staffing and uncertainty about the future can affect us all. Things are often too hectic to be able to step back and work out the real root of problems or think creatively about proactive solutions. We may find ourselves muddling through and hoping things will get better or simply go away. Things rarely do, of course; indeed more often they simply get worse. Typical issues can include:
• losing customers
• missed deadlines
• compromised quality
• failing processes or systems
• low morale
• lack of team spirit
• poor relationships
• mis-communications
• unresolved conflicts
Invaluable help
A soft skills consultation and/or training intervention can deal very successfully with any of these issues. It's invaluable to get an experienced outsider's viewpoint, support and advice, along with some practical tools and a chance to reflect, talk things through and plan effectively. If you, your team or your staff want help to move forward contact me to arrange a free initial consultation.
• Check out consulting for the different ways
I can help you
• See the range of sample courses - choose
any elements you want to mix and match
• contact me to create your perfect
customised solutions
